Privacy Policy
Effective date: June 16, 2026 · Last updated: June 16, 2026
This Privacy Policy explains how [Your Company Legal Name] ("Solutionever", "we", "us") collects, uses and protects information when you use Solutionever Workspace (the "Service"). By using the Service, you agree to this policy.
1. Information we collect
- Account information - name, email, password (stored only as a secure hash), workspace and company details you provide.
- Customer Data you enter - jobs, clients, documents, invoices, notes and similar records you choose to store in the Service.
- Usage and device data - basic technical information such as IP address, browser type and actions in the app, used to operate, secure and improve the Service.
- Billing information - plan and payment records. Card details are handled by our payment provider; we do not store full card numbers.
2. How we use information
- To provide, maintain and improve the Service.
- To authenticate you and keep accounts secure, including detecting and preventing abuse such as repeated failed sign-in attempts.
- To process subscriptions and payments.
- To send important service messages (for example, password resets, invites and account notices).
- To comply with legal obligations and enforce our Terms.
3. Legal bases
Where required (for example under GDPR), we rely on: performance of our contract with you; our legitimate interests in operating and securing the Service; your consent where applicable; and compliance with legal obligations.
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the Service (for example hosting, email delivery and payment processing), under appropriate confidentiality and data-protection terms.
- Legal and safety recipients, when required by law or to protect rights, safety and the integrity of the Service.
- Business transfers, if we are involved in a merger, acquisition or sale of assets, subject to this policy.
5. Payments
Payments are processed by a third-party payment provider. Your card data is handled by that provider under its own privacy policy and security standards. We receive limited records such as the plan, amount and a transaction reference.
6. Data retention
We keep information for as long as your account is active and as needed to provide the Service, then for a reasonable period afterward to meet legal, accounting or dispute-resolution needs. You can ask us to delete your workspace data, subject to those obligations.
7. Security
We use reasonable technical and organizational measures to protect information, including hashed passwords, optional two-step verification for operators, scoped access between workspaces, and transport encryption. No system is perfectly secure, so we cannot guarantee absolute security. Keep your own backups of critical records.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, export or restrict use of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity first.
9. Cookies and similar technologies
We use cookies or local storage that are necessary for the Service to work, such as keeping you signed in and remembering preferences. We do not use them to sell your data.
10. Children
The Service is for businesses and is not directed to children. We do not knowingly collect personal information from children.
11. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.
12. Changes to this policy
We may update this policy from time to time. If changes are material, we will provide reasonable notice. Continued use after changes take effect means you accept the updated policy.
13. Contact
For privacy questions or requests, contact us at workspace[@]solutionever.com, or [Your Company Legal Name], [Your Address]. You may also have the right to lodge a complaint with your local data-protection authority.